embroidery digitizing terms and conditions
Introduction
By using the Embroidery Skill website (https://embroideryskill.com), you agree to comply with and be bound by the following Terms and Conditions. These Terms govern your access, use, and purchases on our site, including services like embroidery digitizing, vector artwork conversion, and related design solutions. Please read them carefully, as they protect both you (the “Client”, “User”, “You”) and us (“Embroidery Skill”, “Company”, “We”, “Our”).
Privacy Policy
Your privacy matters to us. Embroidery Skill only collects customer data necessary to process orders, improve services, and communicate updates. We do not sell, rent, or share your personal information with unauthorized third parties.
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Information may be shared only with trusted partners (such as payment processors) or as legally required.
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For details, please read our Privacy Policy.
Confidentiality
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All design files, order details, and client information are treated as confidential.
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Your embroidery files remain your intellectual property; however, Embroidery Skill may retain copies for editing or record purposes.
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We ensure secure handling of data in compliance with applicable data protection laws.
Disclaimer of Liability
Embroidery Skill provides services and content on an “as-is” basis without warranties of any kind.
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We are not liable for indirect damages, business interruptions, or loss of profits caused by the use of our website or services.
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However, we do guarantee that every embroidery or vector file is created with professional care.
Payments
Payments are accepted through secure third-party payment processors available on our website, such as PayPal. Orders must be paid in full before the delivery of final design files.
Refunds and Cancellations
Due to the custom and digital nature of embroidery digitizing files, refunds are generally not available once files have been delivered.
However, refunds may be considered in rare cases where the delivered file fails to produce satisfactory results even after reasonable adjustments, and the issue is confirmed through Embroidery Skill’s internal quality review.
For more details, please refer to our Refund and Returns Policy.
Service Availability
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Our services are available worldwide unless stated otherwise.
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While we strive for uninterrupted access, we do not guarantee the website will be error-free or available at all times.
Intellectual Property
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All text, images, and designs on embroideryskill.com are the intellectual property of Embroidery Skill.
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Unauthorized reproduction, redistribution, or resale of our digital files is prohibited.
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The embroidered output created using purchased files belongs to the client for personal or commercial use, but the source files remain licensed to the client only.
Links to Third-Party Websites
Our site may include links to external websites for convenience. Embroidery Skill does not control or endorse the content of these third-party sites and is not responsible for their policies.
Communication
For support, inquiries, or complaints, you may contact us via:
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Email: Sales@embroideryskill.com
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Contact Form: Contact Us
Updates to Terms
Embroidery Skill reserves the right to update these Terms and Conditions at any time. Any changes will be posted on this page with the “Last Updated” date. Continued use of the site indicates acceptance of updated terms.
Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the applicable laws of the country in which Embroidery Skill operates.
Embroidery Skill is operated as a sole proprietorship under the brand name “Embroidery Skill”.